
|
 |
At Costain Heritage Consulting
we can
tailor services to suit your needs. However, the most common services
we provide are:
- Options
appraisals and feasibility studies
- Business
plans
- Preparation
of grant applications to the Heritage Lottery Fund
- Activity plans
- Conservation area appraisals
- Market research
- Access and audience
development plans
- Interpretation signage reviews
- Project management of interpretation signage
- Marketing plans
For more information about each,
please see below.
|
 |
Options
appraisals and feasibility studies
Options appraisals and feasibility studies incorporate the
identification and assessment of a number of different options for your
heritage attraction, asset or museum.
Options are assessed using methods which are clear and easy to
understand, and includes financial assessment. The most suitable option
(or options) is proposed to the client, and if approved, expanded into
an outline feasibility study.
Costain Heritage has considerable experience in the production of
options appraisals and feasibility studies, ranging from the
introduction of a new attraction as part of an existing one, to a
change in use of a group of heritage buildings.
|
 |
Business
plans
Business plans are essential for the success of any organisation.
Costain Heritage have
considerable experience both in financial analysis, but also in
understanding the best methods for the operation of heritage
organisations and museums.
Business plans are prepared on the basis of your requirements, but will
generally incorporate in-depth financial plans, together with analysis
and recommendations in terms of staffing, management, governance,
marketing, risks and measurable targets.
|

|
Preparation
of grant applications to the Heritage Lottery Fund
We are aware that sometimes organisations do not have the resources, or
the experience, to prepare their own Heritage Lottery Fund grant
applications. Costain Heritage is happy to offer to prepare grant
applications on behalf of heritage organisations or museums.
Work will include guidance of the client through the grant application
process, preparation of the application forms, project management of
the specialist work required for the application and liaison with the
Heritage Lottery Fund.
|

|
Activity
plans
Activity plans have recently been introduced by the Heritage Lottery
Fund, and essentially involve identifying the activities required to:
- Help people learn about their heritage;
- Help more people and a wider range of people access their
heritage
An activity plan is key to the running of any heritage organisation as
it provides the opportunity for the body to assess its current
situation, identify areas for change, and produce an programme of
activities to effect this change.
Through our expert knowledge of the identification of barriers, and
ways of overcoming these barriers, Costain Heritage is able to produce
an activity plan which not only addresses the issues relevant to you,
but also provides guidance which fits in with your resources.
|

|
Conservation
area appraisals
Conservation area appraisals
provide the documentary backing for the designation of conservation
areas.
These plans involve researching and analysing the significance of the
conservation area, primarily to ensure that the reasons for designation
are appropriate. In addition the plans provide recommendations in
relation to management of the conservation area to ensure the ongoing
preservation of the character of the area.
|

|
Access
and audience
development plans
In some cases, access and audience development plans are required in
addition to an activity plan; this is particularly the case where there
is an increased need for audience development, for example in areas of
high black and minority ethnic local resident populations.
Access and audience development plans essentially address four key
questions relevant to an organisation wishing to encourage greater
involvement in their heritage asset. These are:
- Who is currently attending?
- Who is not attending?
- Why are they not attending? i.e. what are the barriers to
involvement
- What are the best methods to overcome these barriers?
Through user and non-user, and key stakeholder consultation, Costain
Heritage is able to carefully analyse the barriers which visitors face,
and provide methods for overcoming these barriers.
While the majority of our work in relation to access and audience
development plans involves researching and preparing the work in full,
as an alternative we're also very happy to simply provide advice and
assistance to organisations that wish to prepare their own reports.
|

|
Market
research
We specialise in the provision
of market research for heritage organisations and museums. In
particular, we undertake the following:
- Preparation of questionaires
- Market research through on-street surveys,
focus groups, internet-based questionnaires, on-site market research
etc.
- Compilation of market research results.
|

|
Interpretation
signage
We undertake reviews of interpretation signage, and
project manage the creation and installation of new signage.
|

|
Marketing
plans
We provide specialist services to help organisations communicate more
effectively with their customers and other service users.
We can provide advice and training to create successful ongoing
relationships with communities and the news media.
|
|
|
 |